Customer Service

WaterLOG Customer Support

Whether you need help programming your new WaterLOG products, want to report a system slip-up, or just have a general question—you've come to the right place! We know technical problems pop up at the most inconvinient times, that's why our technical experts are standing by to provide quality service.

If you are out in the field and need emergency help, call our direct WaterLOG support line at +1-937-767-2772.  If you are not experiencing an in-field emergency, you can also send us a question by clicking the "Contact Support" button, or email us at Please provide as much information as possible and one of our Customer Support Specialists will respond quickly to your needs.

Technical Support

Have questions about your WaterLOG product? Our technical team is standing by to help you out—click the button below to get started!

Repair Update

If you wish to check the status of your instrument repair, you're headed in the right direction. Click through to get the latest report on your instrument from our product service center.

International Service Centers